Patient information
Practical preparation can make a difficult first visit feel more manageable. The practice will advise if anything additional is needed for your child’s specific situation.
First appointment
Before travelling
Muelmed and Busamed Modderfontein include consulting-room and hospital activity. Medforum and Sunninghill are hospital-only locations. The Practice Manager will confirm where you should attend.
View service centres →Communication
Telephone and WhatsApp can be used to make contact with the practice, but detailed medical records should be transferred only through the route advised by the practice team.
Read the privacy notice →Existing patients
Use the appointment-type selector when requesting follow-up or results discussions. For cancellation or rescheduling, contact the practice as soon as possible so the slot can be released.
Request an appointment →Medical schemes & practice administration
This is a practice administrative guide based on current contract information supplied by the practice. It is not a guarantee of benefits or payment. Network status, authorisation requirements, PMB rules, member-plan benefits and scheme rules can change and should be confirmed with the relevant medical scheme.
Contract / network reference
| Scheme | Rule / contract note |
|---|---|
| BANKMED | Entry Plan Specialist |
| BANKMED | Prestige B |
| BONITAS | BonBonClassic, Complete, Fit, Standard, Standard Select, Primary, Primary Select, Hospital Standard, Essential, Essential Select - 130% (IH & IR) |
| BONITAS | BonComp - 300% (IH); 100% (IR) |
| BONITAS | BonSave - 150% (IH); 130% (IR) |
| DISCOVERY | Prem B |
| FEDHEALTH | BonCap - 100% (IH & IR) |
| GEMS | 130% Specialist Network |
| KEYCARE | Specialist Network |
| POLMED | Specialist Network |
| REMEDI | Scheme-specific contract note to be updated |
Non-contracted reference
| Scheme | Rule / contract note |
|---|---|
| ALL OTHER SCHEMES | IH - 300%; journal short payment once paid at scheme rate |
| ALL OTHER SCHEMES | IR - Scheme rate |
| MINE SCHEMES | Scheme Rate |
IH = in-hospital; IR = in-rooms.
For account or benefit-administration queries, contact accounts@jimbaleconsulting.co.za. Patients should confirm their own plan benefits and authorisation requirements directly with their medical scheme.
Need a human voice?
Practice telephone: +27 72 637 5853. The online booking system is a convenience, not the only way to reach the team.